Shipping & Delivery Timelines

At Hay Inc., we are committed to providing you with a seamless shopping experience. Here are our shipping and delivery timelines to help you know what to expect when placing an order with us:
Processing Time
After you place an order, we require some time to process it. Once we receive your payment, we'll ship your order within 1-3 business days.
Shipping Time
The duration of shipping will vary depending on your location and preferred shipping method. We provide a range of shipping options, including standard and express shipping.Here are the estimated shipping times for each shipping method:
  • Standard Shipping: 7-15 business days
  • Express Shipping: 3-7 business days
Please note that the shipping times are estimates, and actual delivery times may vary due to factors beyond our control, such as customs clearance procedures, weather conditions, and carrier delays.
Delivery Time
After your order has been shipped, we'll send you a tracking number through email, which you can use to monitor your package. It's important to provide us with a valid email address during checkout to receive this information.
You're responsible for any customs and taxes charged on your order. This includes any fees added during or after shipping, like tariffs or taxes.

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